Terms of Service

1. Acceptance of Terms

By accessing or using Qootales ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Platform. We reserve the right to update these Terms at any time. Continued use of the Platform after changes constitutes your acceptance of the revised Terms.

2. Eligibility

You must be at least 13 years of age to use Qootales. By using the Platform, you represent and warrant that you meet this requirement. If you are under 18, you must have parental or guardian consent.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms or that we determine, in our sole discretion, are harmful to the community.

4. User Content

You retain ownership of the content you submit to Qootales (stories, photos, listings, etc.). By submitting content, you grant Qootales a non-exclusive, royalty-free, worldwide license to display, distribute, and promote that content in connection with the Platform. You agree not to submit content that: is false, misleading, or deceptive; infringes any third-party intellectual property rights; is harmful, abusive, harassing, or discriminatory; violates any applicable law or regulation; or contains spam, malware, or unauthorized advertising.

5. Marketplace Listings

Qootales provides a community marketplace for pet items. Sellers are responsible for the accuracy of their listings, the condition of items, and fulfilling transactions. Qootales is not a party to any transaction between buyers and sellers and is not responsible for disputes arising from such transactions. All items listed must comply with applicable laws. Prohibited items include but are not limited to: live animals, illegal goods, counterfeit products, and hazardous materials.

6. Donations

Donations made through the Platform are voluntary and non-refundable unless required by applicable law. Qootales will use donations to support platform operations and charitable initiatives as described on the Support page.

7. Intellectual Property

All content, trademarks, logos, and intellectual property on the Platform (excluding user-submitted content) are owned by or licensed to Qootales. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Disclaimer of Warranties

The Platform is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, Qootales shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, even if we have been advised of the possibility of such damages.

10. Contact Us

If you have questions about these Terms, please contact us at contact@qootales.com.